Search is back up
Monday, June 16th, 2008All it took was a swift kick. Thank you for your patience!
All it took was a swift kick. Thank you for your patience!
Our Google Mini Search Appliance is temporarily out of service. What does that mean for you? It means that search is down for the entire site. None of the search boxes or tag clouds will return search results.
Apart from search, everything else on the site, including the session tool, should work fine.
We are working on restoring service and will keep you updated. Thank you for your patience.
Some Firefox and Internet Explorer users may have seen warnings saying a certificate had expired and that our site was not secure. The warning would have appeared when entering secure parts of ziizoo.com.
Rest assured that we take security very seriously and ziizoo’s security certificate is 100% up-to-date. However, our partner that provides the mash-up for our “need help with this page?” links, Demofuse, let their security certificate lapse. As a result, any page with a “help” link was deemed insecure by Firefox and Internet Explorer, hence the warning.
We have removed all links to Demofuse and the warnings have gone away. If users run into any problems please contact us at help@ziizoo.com.
More and more data suggests that the problem is isolated to users that have the most recent version of Flash Player 9 installed (version 124). This was released in April and explains why this error suddenly cropped up in late April / early May. Below are the steps to rollback to version 115.
MAC OS X USERS
- PowerPC users (e.g., iBook, Powerbook, or pre-2007 iMac or PowerMac): download and run Adobe’s official Flash Player 9 v115 installer hosted our server
- Intel users (e.g., MacBook, MacBook Pro, or post-2007 iMac or PowerMac): download and run Adobe’s official Flash Player 9 v115 installer hosted our server
WINDOWS XP USERS
please note that the process for PCs is a bit more involved, so if you are not comfortable with computers please find a friend to do this for you!!!!
Start > Run > regedit, then delete the key HKEY_LOCAL_MACHINE \ SOFTWARE \ Macromedia \ Flashplayer \ SafeVersions \ 9.0
- Internet Explorer users: download and run Adobe’s official Flash Player 9 v115 installer hosted our server
- Firefox users (or any other Mozilla/Netscape based browser): download and run Adobe’s official Flash Player 9 v115 installer hosted our server
Is anyone seeing the “waiting to connect” error on a consistent basis? Poor Rene Jumper can’t seem to get around it, but my impression is that most everyone can successfully enter a session now. Please let me know if this is not the case.
Also, Rakhi Agrawal took the initiative to create and upload two promotional posters to the Facebook tutor group. Feel free to download and print them out. And if you have a creative urge, we’d love to see what you can do. Be funny, edgy, cute or bland - it’s your call. Just upload them and then let us know they are up there.
Robert
Courtesy of our Google Mini, below is the list of the top 50 UNRETURNED searches on ziizoo.com for the month of January.
Courtesy of our Google Mini, below is the list of the top 50 RETURNED searches on ziizoo.com for the month of January.

Yes, it’s that simple. Log-in and win a $165 wacom graphire. Over the course of the next two months we are going to give away four tablets - so roughly every two weeks a new winner will be announced.
If you have not used one before, wacom tablets are really cool. Basically they turn your computer into a notepad. Check out this review on Amazon for detailed product features.
With a tablet you can take full advantage of the ziizoo whiteboard and draw on it as though you were writing on a chalkboard. Drawing geometric shapes, solving math equations, handwriting notes and much more are a cinch using a tablet.
That said, the promotion does have some basic rules:
Tutors already using tablets have said they greatly enhance the online tutoring experience - the tablet is a tool every tutor should have in his/her toolkit! So what are you waiting for? Log-in and win!
Please do not hesitate to contact us if you have any questions about the promotion.
Good luck!
It was a short month but traffic to the tutor profile pages was still strong. Below are the top 5 tutors by total number of page views for the month of December. Congratulations again to Jeff Seguritan for 1,700+ page views in a single month.
Like Amazon or Google, search results on ziizoo are a function of a lot of things. While the precise algorithm is our own secret recipe, we thought we would share these five easy tips on how to improve your placement in search results.
1. Availability The single greatest (and easiest) thing you can do to improve your placement in search results is to log-in. We heavily favor tutors that have set their status to “available”. Remember you do not have to be physically staring at ziizoo.com to be logged-in. You can have ziizoo open in a separate tab or window so you can surf the internet while staying logged-in.
2. Feedback In these early days, a single rating can help separate you from hundreds of tutors and multiple ratings almost guarantees a spot on the first search result page. One way to get some quick feedback is to participate in the 60 Minutes for Free promotion so students have a risk-free way of trying you out (but make sure they leave feedback!).
3. Profile/Credentials Next to logging-in, the easiest way to be found is having a rich summary description and adding all your academic credentials (including your high school!). Students are more likely to believe you to be an authority (and so will our search algorithm) if you have extensive academic background (as opposed to leaving that section blank).
4. Tags Students can’t find you (and neither can our Google search appliance) unless you have tags (and the more the better). While most students search on generic terms like “algebra”, many also search on more refined terms like “algebra II” or “quadratic equation”. Be sure to round out your profile by adding tags to your
5. Digital Locker Content All session transcripts are automatically stored in your Digital Locker, but you can round out your locker (and improve your placement in search) by uploading relevant documents in your Digital Locker - things like solution sets, syllabi, essays or anything else you think a student would search on. Update your
Need more help? Check out the Faculty Lounge section of our blog for other best practices.